Archive for the ‘*139#’ Category

Book Train Ticket without IRCTC registration on Phone Via IVRS on 139

Posted: October 18, 2014 in *139#, Indian Railways, IRCTC, IVRS, Online Ticket, Train Ticket
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In view of improving service railway has introduce a new method of booking ticket using IVRS . here customer need not to have techi friendly neither he needs any IRCTC registration or username.
But this service will not available between  8am -12pm and 11:30pm to 12:30am .This service will be assisted by dedicated customer care agent

The customer can book rail tickets on a Call using the Credit/ Debit Card. The process of booking is as follows
Steps
1) The customer calls our 24*7 helpline number-139
2) IVR offers various service options
3) Customer presses menu button 5 on the phone
4) The call is directed towards an agent
5) The agent retrieves the passenger and journey details information.
6) Post details confirmation, the agent transfers the call to PCIDSS certified IVR wherein the
 customer punches in the Credit/ Debit Card number, CVV Number, Expiry Date and OTP.
On successful transaction, the agent confirms the booked ticket information to the customer.
Ticket is delivered on customer’s E-mail ID.

Indian Railways Inquiry made Simpler with mobile.Dial *139#

Posted: June 16, 2012 in *139#, Indian Railways, Train enquiry
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Indian Railways has came with every attractive idea of Inquiry system based on USSD on mobile.Now user need not to remember all the SMS keywords for various queries like PNR, seat availability ,fare, arrival departure, spotting a train location etc.But this service is currently available with limited Mobile operator like Reliance, Uninor, Docomo and Vodafone. I have tested on Airtel this is not avlabile right now may be they might extend there service but don’t worry here is few keyword SMS format that you can use to send SMS to 139 to get information if your operator doesn’t support *139#(USSD mehtod).

1.Ticket status Enquiry:

SMS “PNR”
eg: PNR 4341568666

2. Train Arrival/Departure Enquiry:

SMS “AD”
eg: AD 12012 011

3.  Accommodation availability:

SMS “SEAT***
eg: SEAT 12561 010712 0542 0571 SL G

4. Fare enquiry

SMS “FARE< DOJ**ddmmyy>***
eg: FARE 12561 230712 0542 0571 SL G

5. Time table:

SMS “TIME”
eg: TIME 12561

6. Spot/ Locate train:

SMS “SPOTor LOCATE
eg: SPOT 12561 or LOCATE 12561